Testimonials
What our clients say about us
"We have used Outsource Solution for all of our QMS Internal Auditing, VACCP and HACCP training for over 10 years. We have always found the courses to be excellent. The course material is comprehensive and easy to understand, while Duncan's presentation skills and structure of the day ensure these courses are a pleasure to attend. I can highly recommend Outsource Solution."
Adam Wilson
Technical Manager
Paterson Arran Ltd
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"Outsource Solution has trained myself, Supervisory staff and other Managers on several occasions over the past decade in a range of subjects and topics including HACCP, Food Hygiene and BRC awareness conversion courses. These have both been open courses and site-based training. I have found the training conducted by Outsource Solution very competent in directing the learning at a level that all of our people can understand, including those where English is not their first language. Duncan and Fiona are very engaging and put those who are not that familiar with a classroom environment at ease with their warmth and style of delivery. This includes open courses where the candidates do not know each other and Duncan gets people to gel together and communicate to get shared learnings. When Duncan can make a battle-hardened Production Manager tell after a L3 HACCP course that “HACCP rocks”, you know he’s done his job. The depth of knowledge passed onto our staff during these courses lasts well beyond the time spent in the boardroom. The high level of Merit and Distinction passes from our candidates after these courses is testimony to the knowledge and understanding imprinted on them. I would highly recommend Duncan and Fiona to anyone who is needing professional training delivered to a very high standard, in a relaxed and stress-free manner and environment."
John McMaster
Technical Manager
ABP Perth
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“I received my training for HACCP Level 3 from Duncan at Outsource Solution and was delighted to pass the exam with a commendation. The training given was informative, engaging and enjoyable, all of which I believe helped it be the success it was. Duncan and the team were also willing to answer questions specific to our food business and operation and relate the training to the actual production that we do on a daily basis. We have more training and consultancy planned with Outsource Solution and I wouldn’t hesitate to recommend them to any company looking for the highest level of training and expertise.”
Mark Davidson
Director
Scotch and Co.
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"Farmlay has been working with Duncan Perry and Outsource Solution for many years now, and have been very pleased with the service received. As a small food business based in the North East of Scotland, we need to ensure that our staff are trained to meet today's stringent BRC standards, and we turn to Outsource Solution to supply the necessary training. Duncan always presents his training courses in a very professional, but relaxed manner, getting all aspects of the courses covered with illustrations that are always easy to follow. We are very pleased to recommend Outsource Solution for your training needs."
Ethel Chapman
Director
Farmlay Eggs
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" I cannot recommend Outsource Solution highly enough. Highly professional, warm, friendly, helpful and incredibly knowledgeable. It’s an absolute pleasure working with Duncan and Fiona and the feedback from all of their courses has been very positive – especially as all attendees have passed their exams! Thank you to Outsource Solution for your help and support in 2018 and looking forward to continuing our partnership in 2019."
Yvonne Spence
Quality Manager
Glen Turner Company Ltd
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"I have enlisted the services of Duncan Perry and Outsource Solution on many occasions for training both on site and off site. We are a fish processer and have had Duncan previously as an auditor of our site which has been great as he is familiar with how we operate. From a training point of view this allows Duncan to tailor any on site courses to suit which really helps the production guys absorb the course material a lot easier as they can relate it to their own jobs and roles. I have also attended a couple courses off site (BRC Internal auditing training, HACCP course, BRC conversion course) and he has been able to deliver the course in a way where he meets all the course objectives but still makes it relevant for everyone in the room even if they are from different sectors. Again, any questions I have, he will use examples relevant to the seafood industry or to my processes which make it a lot easier to relate. The best thing I like about Duncan's courses is the atmosphere is very relaxed, you never feel rushed, yet you cover all the contents of the course and because he has so much experience across a lot of sectors, he can give an endless amount of actual examples of good things and also where things can go wrong but also solutions.
Enoch Robinson
QA Manager
J.K. Thomson
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“We have worked with Outsource Solution for over 2 years, encompassing a wide range of training activities focussing on everything from detailed internal training, to external HACCP and standard update courses. Without Duncan and Outsource Solution, we would have found it incredibly difficult to bring the skills the business required into the team, and now are in the enviable position of having these key skills spread throughout the business. Over the time we have worked together, multiple members of our business have attended training courses with Duncan, culminating in HACCP certificates as well as more specific training to our standard. Duncan and Outsource Solution were totally instrumental and key to our gaining our BRC certification within 3 months which is an outstanding benchmark. I would have no hesitation to recommend Outsource Solution for any training and consultancy requirements.”
Dave Quinnell
General Manager
Pickering's Gin
Summerhall Distillery Ltd
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VC2 Brands required some HACCP training for new and existing staff: we had dealt with Duncan at Outsource Solution for SALSA certification and knew he had a good knowledge of what was required. We found Outsource Solution to be efficient and very accommodating in confirming training days that fitted with our shift patterns. The delivery was excellent with hands on practical knowledge of the subjects and they provided high quality tutorial books and handouts. I would recommend Duncan and Outsource Solution to any company looking for a provider who shows high levels of care, attention and understanding of business procedures and has staff empathy."
Graham M Coull
Director
VC2 Brands
Black Wolf Brewery
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“Campbells Prime Meat regularly works with Outsource Solution and has received excellent, sound advice on quality management systems, food standards, packaging and storage. Food safety and quality standards are paramount to Campbells’ business and Outsource Solution has been adept at training our staff to maintain these consistently. We work closely with Duncan to ensure our staff is able to adapt to changes in food legislation and are able to enhance their skill set. We highly recommend using Outsource Solution.”
Christopher Campbell
Managing Director
Campbells Prime Meats
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"I have worked with Duncan to develop a BRC QMS for a new start site. I consider his technical knowledge and competency to be of the highest caliber and attribute getting an A Grade on our first BRC certification to his high standard of training and consultancy. Therefore I would have no concerns in recommending him."
Anthony McCluskey
Compliance Manager
Angus Dundee Distillers
"On all occasions where I have worked with Duncan Perry, Outsource Solution, I have found him to be flexible, well organised and very professional. He does this by pitching his training at the right level and applying the right amount of formality and fun to his sessions. Feedback from participants has always been very positive and we have no hesitation to use Outsource Solution again or to recommend their services to other organisations".
Andrew Harper
Training and Development Manager
Macphies of Glenbervie
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